a beautiful thing of coffee

July 21, 2020 Minh Dai Nguyen

It is a beautiful thing of coffee is that it allows us to connect with our beloved customer.

This is one of our favorite customers. He usually visits us during early morning shifts for an americano. He doesn’t stay for long but always has a lot of stories to tell us. He has for himself his corner of the bar so he can have full view of the shop and watch the baristas. He never tells us to hurry up but instead he has his smiles and encouragement for us as new baristas.
He told us that he will come frequently for collecting stamps to enjoy the free drink. But seem that he never wants to exchange the cards for the drink. He reminds us to keep our smiles and laugh more often so our shop can be a true place for happiness.
We remind ourselves that our values are not about great coffee from Ethiopia or Kenya. Our values lay there on smiles of our customers.

Một trong những điều tuyệt vời của cà phê đó là Happy Brew được kết nối với những vị khách dễ thương. Và đây là một trong những vị khách dễ thương nhất ấy.

Anh thường qua sáng sớm, order 1 cốc Americano, anh ngồi cũng không lâu nhưng luôn chuyện trò đủ thứ chuyện với chúng tôi. Anh chọn cho mình một góc ở quầy bar, nơi có thể nhìn cả không gian cả quán cũng như nhìn các bạn barista làm việc. Anh không giục đồ uống phải làm thật nhanh, mà luôn dành cho chúng tôi một khoảng thời gian vừa đủ để không bị gấp gáp. Ở anh luôn là sự dễ chịu và nụ cười thường trực.Anh bảo anh sẽ qua thường xuyên để tích điểm vào thẻ tích điểm nhưng lại không bao giờ đổi thẻ lấy đồ uống.Anh nhắc chúng tôi cười nhiều hơn để khách bước vào quán luôn cảm thấy dễ chịu, vui vẻ.
Chúng tôi luôn tự nhắc nhau rằng giá trị của Happy Brew không nằm ở những hương vị cà phê đến từ Ethiopia hay Kenya mà luôn nằm hàng ngày ở trên những nụ cười của những khách hàng đến với quán.

#brewhappiness #happybrewcoffeevn #prettysmile